Industries

You often deal with technology challenges that are common throughout your industry. These could include matters of regulatory compliance, technology advances, or new sources of competition, for example. Even so, incorporating a specific solution into your organization will require careful attention to your unique situation and strategy.

Providing that careful solution, while applying industry-specific technology expertise to solve common problems … that’s where ABIS excels.

ABIS’s clients are leaders from a wide range of industries, including insurance, healthcare, telecommunications, financial services, hospitality, logistics, and software development. Years of experience and countless hours of service equip us with knowledge and insights about the role of technology in your industry. We can speak your language and hit the ground running.

Then, through our versatile service offerings, flexible delivery models, and proven processes, we’ll work with your team to develop the optimal solution that maximizes your operation’s efficiency and competitiveness.

Click on the industry of your choice to learn more.

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Insurance
You know a lot about managing risk. You know that the most effective way to hedge against the risk of loss is to gather, process, and disseminate more and better information. Information efficiently used can result in policies more effectively marketed, priced, and generated.

That’s why your information systems need to be secure and up-to-date, accessible by your team with maximum flexibility. ABIS can help. For example, we can make it easy for your agents to retrieve information from your centralized systems, in the office or in the field. Or, we can improve the way claims information from distributed processing centers is captured and accessed. Solving problems for leading insurance companies, we have a keen understanding of the industry’s business practices and concerns.

• Application development: : Eliminating disruptions in a lead generation system, we created an application that generates proprietary market intelligence to enhance database marketing efforts. Our client enjoyed greater marketing efficiency and effectiveness, along with improved cost savings and ROI.
  
  
• Application development and extension:  Helping to build a networked portal through which agents could process applications and write policies, we improved service delivery and agent satisfaction by producing a version of the application that could be loaded onto agents’ laptops.
  
  
• System stabilization: Stabilizing an underwriting program that was disrupted up to 30 times per day, we introduced processes and tools for build, revision control, and testing – using open source tools to stay within budget. The client now reports less than two defects per month.
  
  

Healthcare
As the go-to person in charge of IT for a healthcare company, you have a full plate these days. Everyone wants to know what you’re doing to help make electronic health records a reality. They also want you to enhance organizational collaboration, maintain regulatory compliance, lower healthcare costs, and improve the quality of patient care. Oh, and be sure to get enough sleep and exercise while you’re at it. ABIS is here to lend a hand. Through years of successful engagements, we have facilitated healthcare service delivery while improving the deployment and use of:

• Certified electronic health records
• Clinical information systems
• Co-morbidity management systems
• Disease management systems
• Health and wellness programs
• Health risk assessments
• Healthcare utilization tracking
• Lifestyle management programs
• Pharmacy data
• Revenue management tools

Examples of our capabilities include:

• Application development: A healthcare service provider needed help consolidating patient data from a variety of disparate sources. Through our database architecture Center of Excellence, ABIS built an application to extract, transform, and convert it into a standard format, uploading it into a health management program that facilitated cost-effective service delivery.
• Legacy migration: Clinical telemonitoring services for pregnant women with severe health problems were greatly improved when ABIS migrated an outdated legacy system to a contemporary Microsoft platform. This minimized data corruption problems; maximized centralization and operational efficiency; and enhanced backup procedures. Our client was able to significantly reduce costs and expand their service offerings.

Telecom/Cable
As a competitive enterprise within the telecommunications industry, your company is a key player in the global marketplace’s eventual recovery from economic malaise. Growth opportunities abound, varying in nature from continent to continent. There’s the exploding pent-up demand within the emerging markets of Asia, the near-saturated wireless market of some European economies, and the challenging maturity of the North American market. Each will require a different set of strategies, and time is of the essence.

So you’re working hard to speed up time-to-market with innovative products and services that enhance connectivity and mobility. Penetrating deep into the market for broadband and 3G wireless services to drive growth. Capitalizing on the rapid convergence between voice, video, games, and entertainment. And developing exciting new ways to apply your technologies in a variety of consumer environments. That’s a lot of demands on your time, and you’re trying hard to stay focused.

One way to focus is through a strategic partnership with ABIS. Our industry understanding and flexible lifecycle IT solutions can help you deliver your product extensions on time and on budget. Our expertise in data warehousing, database marketing, CRM, and Internet protocol (IP) can help drive sales and expand relationships. And our presence and familiarity with talent pools in the North American, European, and Asian markets can help you extend your team’s capabilities and skills on an as-needed basis.

Financial Services
The only constant in the business of financial services is change. The factors that drive it are numerous and inextricably linked: regulation and deregulation; globalization; fraud prevention; risk mitigation; product and service innovation; and increased competition; all magnified by rapid and continual advances in telecommunications and information technology. And because the industry is today at the epicenter of the world’s economic turmoil, all of these factors are colliding to prompt massive and sweeping regulatory reform.

The resulting pressures on your industry are immense. Competition will be fierce as your institution fights to attract new customers and deposits. Simultaneously, the converging and merging world of payments in this post-Check 21 environment – where you’re witnessing technological trends in imaging, conversion to ACH, virtual debit, and more – will require your organization to offer the service flexibility and mobility your customers will demand.

And all of this is occurring at a time when you’re facing mounting pressure to keep costs low and specialized IT talent is increasingly hard to find.

This is why establishing a strategic partnership with ABIS is your prudent course of action right now. In addition to our insightful understanding of the financial services industry, ABIS is an expert at image and payment processing. We can provide the affordable and flexible infrastructure you need to modernize your products and enhance your services quickly and affordably.

Hospitality
All those years of mergers and acquisitions have left a lasting impression on the hospitality industry, especially if you’re tasked with optimizing the resulting IT infrastructure:

• While your properties’ signage may be up-to-date, there’s still a myriad of legacy applications that aren’t talking to one another.
• Meanwhile, the economic conditions that led to the current consolidation slowdown have created an urgent need for systems that can help maximize guest relationships and revenue per available room.
• You need information – the more you have about a guest the more you can profit from efficiently satisfying their particular wants and needs.
• And, you’re probably under pressure to minimize operating costs, trying to do all this with a staff that is too lean.

A smart move would be extending your team’s skill sets with ABIS’s IT solutions expertise. Our experience enables us to understand and solve the technology challenges you’re facing, including:

• Product extension
• Legacy application migration and integration
• Database management
• Sales management and rewards programs
• Customer relationship management (CRM) systems
• Systems training programs

Logistics
In our globalized, speed-of-light economy, logistics is the name of the game. Commerce is driven in part by web-based communications that enable anyone anywhere to buy goods at any time from, well, anyone anywhere. That’s the easy part. Things get more complicated when it comes to getting packages, parcels, and pallets of products from point A to point B, when and as promised.

Across your supply chain, there are a myriad of systems that work round-the-clock to accept, track, transport, and deliver your supplies and products. Your margin for error in synchronizing these mission critical systems is very small. Logistics management is a key source of competitive advantage in the global marketplace, and if you can’t deliver your products to your customers at the right time for the right price, you can bet someone else will.

Fortunately, ABIS has served with some of the best in the business, putting our consultants to work on the kinds of programs that can help your business develop, implement, and maintain your supply chain management systems. Whether you need to maximize customer access to your web-based order management system, integrate systems that are having a hard time talking to one another, or modernize and migrate your system platforms, we can help.